SoftSay – Cookie Policy

This Cookie Policy explains how SoftSay (“we”, “us”, “our”) uses cookies and similar technologies on softsay.com and related services (“Platform”).

By continuing to browse or use SoftSay, you agree to the use of cookies as described in this policy.

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites recognize your device, remember preferences, and improve user experience.

We also use related technologies such as:

1. Web beacons
2. Pixels
3. Local storage
4. Session storage

All of these are collectively referred to as “cookies.”

2. How We Use Cookies

We use cookies to:

1. Keep you logged in
2. Remember your preferences
3. Enable essential platform features
4. Improve security
5. Analyze performance and usage
6. Personalize content and recommendations

We do not use cookies to store sensitive personal information.

3. Types of Cookies We Use

3.1 Essential Cookies

Required for the Platform to function properly.

Examples:

1. Login authentication
2. Account security
3. Page navigation

Without these cookies, some features may not work.

3.2 Performance & Analytics Cookies

Used to understand how users interact with SoftSay.

Examples:

1. Page visit counts
2. Feature usage statistics
3. Error diagnostics

These help us improve speed, reliability, and user experience.

3.3 Functionality Cookies

Remember your preferences such as:

1. Language
2. Theme settings
3. Saved filters or UI options

These enhance personalization.

3.4 Targeting & Advertising Cookies (If Applicable)

Used to show relevant ads or content.

SoftSay may use third-party providers (e.g., Google Ads, Meta, etc.).

These cookies collect limited data to improve content relevance.

If SoftSay does NOT use ads, I can remove this section — just tell me.

3.5 Third-Party Cookies

Placed by services integrated into SoftSay, such as:

1. Analytics providers
2. Social login providers
3. Embedded media
4. Security tools

These cookies follow the policies of the respective third parties.

4. How Long Cookies Stay on Your Device

Cookies may be:

1. Session Cookies: Deleted when you close your browser
2. Persistent Cookies: Remain until they expire or are manually deleted

Expiration times vary depending on the cookie’s purpose.

5. Managing Cookies

You can manage or disable cookies in your browser settings:

1. Block cookies
2. Delete existing cookies
3. Disable third-party cookies
4. Enable “Do Not Track”

However, blocking essential cookies may prevent the Platform from functioning normally.

To modify cookie preferences, check your browser’s documentation:

1. Chrome
2. Firefox
3. Safari
4. Edge
5. Opera

6. Third-Party Tracking Technologies

Third-party services integrated into SoftSay may use their own tracking technologies.

These are governed by their own privacy and cookie policies.

We do not control how these third parties use their cookies, but we ensure they are reputable and compliant.

7. Updates to This Cookie Policy

We may update this Cookie Policy occasionally.

Changes take effect once posted here.

We recommend reviewing this page periodically.

8. Contact Us

For questions, requests, or concerns about cookies, contact us at:

SoftSay Support

Email: ericndungutse890@gmail.com

Website: softsay.com