1. What is SoftSay?

SoftSay is a social media platform that allows users to connect, share content, and engage with communities worldwide. It is designed to facilitate conversations, promote content creation, and build a global network of friends and followers.

2. How do I create an account on SoftSay?

To create an account:

1. Visit softsay.com.
2. Click the "Sign Up" button on the homepage.
3. Fill in your details, including name, email, and password.
4. Confirm your email to complete the registration process.

3. Is SoftSay free to use?

Yes, SoftSay is free to use. You can sign up, create an account, and enjoy most of the features at no cost. However, some premium features may be available for a fee.

4. How do I update my profile information?

To update your profile:

1. Log in to your account.
2. Click on your profile icon at the top right corner.
3. Select "Edit Profile."
4. Update your personal information, bio, profile picture, and other details, then save the changes.

5. How can I reset my password?

To reset your password:

1. Go to the login page and click "Forgot Password."
2. Enter your registered email address.
3. Follow the instructions sent to your email to reset your password.

6. How do I upload and share content?

To upload and share content:

1. Log in to your SoftSay account.
2. Click on the "Create Post" button.
3. Select the type of content you want to upload (text, images, videos).
4. Add captions, hashtags, and select your audience.
5. Click "Post" to share your content.

7. How do I follow or unfollow someone on SoftSay?

To follow a user: Visit their profile and click the "Follow" button.
To unfollow a user: Go to their profile and click "Unfollow."

8. How do I manage my privacy settings?

To manage your privacy settings:

1. Go to your profile and click on "Settings."
2. Select "Privacy Settings."
3. Adjust who can see your posts, send you messages, or follow your account.

9. Can I block or report other users?

Yes, you can block or report users if you encounter inappropriate behavior.

To block a user: Visit their profile, click the options menu (three dots), and select "Block."
To report a user or content: Click the report button on the post or the user’s profile, then select the reason for reporting.

10. How do I delete my SoftSay account?

If you wish to delete your account:

1. Go to "Settings."
2. Scroll down to the "Account" section.
3. Click on "Delete Account" and follow the on-screen instructions.
4. Be aware that deleting your account is permanent, and all your data will be lost.

11. What type of content is allowed on SoftSay?

kivutalk encourages users to share diverse content, including images, videos, and text posts. However, users must follow community guidelines:

• No hate speech, harassment, or abusive content.
• No adult content or violence.
• Respect others' privacy and copyright laws.

12. What should I do if I encounter technical issues?

If you're experiencing technical difficulties:

1. Clear your browser’s cache and cookies, then try reloading the page.
2. Ensure you're using the latest version of your browser.
3. Contact the SoftSay support team via contact us form or by emailing eric@afronector.com.

13. How do I change my notification preferences?

To manage notifications:

1. Go to "Settings."
2. Select "Notifications."
3. Adjust your preferences for email, in-app, and push notifications.

14. Can I connect my SoftSay account with other social media platforms?

Currently, SoftSay does not support direct integration with other social media platforms. However, you can share content from SoftSay manually on other platforms like Facebook, Twitter, and Instagram.

15. How do I report a bug or make a feature suggestion?

To report a bug or suggest a new feature:

1. Go to the "Help Center" or "Contact Us" section of the website.
2. Fill out the form with details of the issue or your suggestion.
3. The SoftSay support team will review your submission and take appropriate action.

16. Is there a mobile app for SoftSay?

SoftSay is currently accessible through web browsers on mobile and desktop. A mobile app may be in development, so stay tuned for updates on official channels.

17. How do I grow my followers on SoftSay?

To grow your audience on SoftSay:

• Share engaging and consistent content.
• Use hashtags to increase visibility.
• Interact with other users through comments and messages.
• Follow others to build connections.

18. How can I contact SoftSay support?

For support-related inquiries, visit the "Help Center" or contact the support team via email at eric@afronector.com.